Which Carrier to Choose: FedEx vs. UPS

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PackageHopper teamed up with two of the best, most-frequently used, and most reliable carriers to bring the ultimate fast and safe delivery of your goods to over 220 countries worldwide—FedEx and UPS.

Although both are trustworthy and well established, you might not know which is the better choice when moving to another country or for sending those gorgeous earrings that you bought for your European friend’s birthday. To help you decide, we’ll be comparing the two carriers so you can find the best option for your needs.

We’ll be focusing on the following categories: 

  1. Delivery Speed and Pricing

  2. Personal vs. Business Needs

  3. Location Availability

Please remember that what may work for some situations may not be the best option for you every time. Our findings are based on statistics and historical evidence. For that reason, we check our prices each time with TruePrice™ and sort by your priority: Price, Closest Drop-off Location, or Fastest Delivery.

Now, let’s see what FedEx and UPS have to offer!

Delivery Speed and Pricing

No matter the carrier you choose, know that PackageHopper has done the heavy-lifting and negotiated lower shipping rates for you. Our services are oriented towards international delivery, and we are currently offering FedEx Economy, FedEx Priority, UPS Expedited, and UPS Worldwide Saver shipping options. Let’s take a look at these!

One of your fastest delivery options is FedEx Priority, which will allow you to get your package to your destination in 1 – 3 business days. This option can vary in price compared to FedEx Economy, but will really depend on when you need your package delivered as the estimate is 2 – 5 business days. 

Our UPS options offer similar deliver times with UPS Expedited delivering within 2 – 5 business days and UPS Worldwide Saver within 1 – 3 business days. UPS Expedited is a little cheaper and takes a little longer than UPS Worldwide Saver, but if you’re not in a hurry to get those books to your cousin on the other side of the world, you should totally go for it, save a few bucks, and still get everything delivered in 2-5 business days. 

These prices can fluctuate depending on your destination country so make sure to check your totals twice before clicking on the “Ship Now” button. 

We offer low prices based on the weight of your package using TruePrice™  as long as your package length, width, and height is less than 80 inches, so that’s a big plus for those of you who have a ton of smaller items to ship—we’re looking at you, small business owners!

Personal vs. Business Needs

In all honesty, both carriers are great for whatever you may need.  But there are a few small differences that might make it or break it for you.


FedEx has been a client-favorite for the past few years because of its express delivery options, great tracking service, and the availability of discounts on some of their services.

Their customer satisfaction rating is top-notch with an ACSI (American Customer Satisfaction Index) score of 80 in 2020, compared to UPS's 76, and a high delivery success rate. According to FedEx, small businesses account for 30% of all US export shipments so they know that as an ever-growing business sector, your small business is important to them! That's why their customer service is probably one of the reasons you would choose FedEx over any other carrier.

They also have a lot of knowledge and information with your business needs in mind, and an extensive list of international phone numbers to ensure you can always reach them about your packages. This way, there's no need to worry about your customers' orders after they leave your hands and are brought safely to their destination.


UPS is recommended by professionals as a service for guaranteed express delivery for large or heavy packages. Their services can be quite affordable for heavier shipments, so if you’re moving all the way to Germany, you can trust UPS to deliver your favorite lamp and nightstand via PackageHopper’s simple set-up and we’ll make sure to get it there in one piece. For individuals seeking to send larger packages filled with all their necessities—like clothing, snacks, and furniture—or businesses that ship in bulk or sell larger items, UPS is the choice for you! 

Check through all the options on the PackageHopper rate estimator and choose what suits you best, whatever your priority. The choice is yours!

Location Availability

If we’re just throwing out numbers, UPS has over double the number of US store locations and drop-off points at over 5,000, compared to FedEx’s 2,000. But this doesn’t mean that it is automatically the better option for you. So, in order to make it easy for you, our website shows the FedEx or UPS drop-off point that is nearest to you. Once you enter your ZIP code, destination country, and package weight, you’ll see the logos of our two carriers and the nearest office (in miles) below them.

Now that you know what to pay attention to, we hope that you’ll be able to choose the best and most-affordable options for your international shipping needs. And PackageHopper is here to help guide you through the process! 


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