How to Track Your Packages

Behold, a new way to ship internationally is here! With PackageHopper you can easily pack, ship, and track your international packages.

Have you ever tried to send a package from the US to friends or family in another country? If yes, then you know how complicated the process can be. Not only do you need to provide an immense amount of information, but you can slowly get lost in all the details—and lost in the delivery dates too. PackageHopper offers you a simple and effective solution!

Our story as MyUS started in 1997 as a means for expatriates to receive US catalogs and email overseas. Now, we are a pioneering global company that opened the US retail channels to international shoppers. With over 6.6 million members in 220 countries and territories who benefit from a simplified and cost-effective shipping procedure as well as comprehensive online account administration, we always challenge ourselves to improve even more. That’s how PackageHopper was born.

How Can You Track Your Packages?

PackageHopper makes shipping items from the United States to over 210 nations and territories across the world simple and inexpensive. All you have to do is provide us with a delivery address, tell us what's in the box, and select from several affordable international shipping options. Print your shipping label and export documents, then take your box to a drop-off site near you.

Once your package is en route, you can start tracking its progress! (We recommend waiting at least 1 business day to ensure it has been sorted by the carrier.)

To track your package:

  1. Simply go to our Track Package page, found in the top menu of our website.
  2. Enter the shipment tracking number, and voila! You will be able to see where your package is at the moment.

It’s as simple as that. Depending on the service, you may also see an estimated delivery date based on current conditions too! This way, your recipient—whether customer or family member—knows when to look out for delivery.

If you still need help or have any questions, you can contact our online agent by chat from 8:00 AM to 5:00 PM, Monday through Friday. If Chat is not available, please reach out via our Contact Page and we will do our best to assist you!


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