Question 1

Why did I get a UPS shipping label for Sarasota, Florida, after choosing my courier and providing an international delivery address?

Accepted Answer

For streamlined international shipping, your package will be sent to PackageHopper's Sarasota facility for verification and export preparation. There, we'll:

Confirm your package contents are correct, undamaged, and can be shipped to the destination address.
Securely package and label items for global shipping.
Handle all necessary export paperwork on your behalf.
Ship your items internationally with door-to-door tracking via your chosen courier.

Question 2

Are there any countries where MyUS PackageHopper doesn’t ship?

Accepted Answer

We deliver to 200+ countries and territories worldwide, however, delivery from the US to the following countries is prohibited:

Cuba
Iran
Libya
Myanmar
North Korea
Sudan
Syria
Ukraine: Crimea Region

Our carrier partners do not currently deliver to these countries:

Canary Islands
Falkland Islands
Kosovo
Nauru
Puerto Rico
Russia (Russian Federation)
San Marino
Sao Tome & Principe
Somalia
Somaliland
South Sudan
Tajikistan
Turkmenistan
United States
Venezuela
Yemen

Question 3

Can I ship from any US state with MyUS PackageHopper?

Accepted Answer

PackageHopper can ship from all of the contiguous United States, but not Hawaii or Alaska.

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