Question 1

How can I protect my shipment?

Accepted Answer

We offer PackageHopper Protect, which covers your package if it is lost or stolen, up to the time of delivery. The cost is $2.99 per $100 of merchandise value, with a maximum value of $500.

Question 2

What is MyUS PackageHopper Protect?

Accepted Answer

Optional PackageHopper Protect coverage can be selected when you create your shipment, at a cost of $2.99 per $100 of merchandise value, up to $500. If your package is lost or stolen before delivery, you can file a claim for the value of the package contents. Prohibited Items are not covered by PackageHopper Protect.

Question 3

What if my package is lost?

Accepted Answer

If you purchased MyUS PackageHopper Protect coverage and your package is lost or stolen before delivery, you can file a claim for the value of the package contents. The loss of Prohibited Items is not covered by PackageHopper Protect. You can add PackageHopper Protect to your shipment with a merchandise value up to $500.

MyUS PackageHopper Help Center

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What if my shipment arrives damaged?

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