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MyUS PackageHopper Help Center

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Does my package have to ship in a box?

Yes. All items shipped through MyUS PackageHopper must be safely packed in a sturdy, unused cardboard box. Carriers will not accept shipments in any other type of container or packaging. PackageHopper cannot ship envelopes of any kind, padded mailers, cardboard tubes, suitcases, instrument cases or palletized items.

Other questions in Preparing Your Shipment:

  • How does MyUS PackageHopper work?
  • What is PackageHopper's holiday shipping cut-off date?
  • How should I package my shipment?
  • How do I describe the items in my shipment?
  • Can MyUS PackageHopper pick up my shipment?
  • Do MyUS PackageHopper shipments have a value limit?

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