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PackageHopper Help Center
How does PackageHopper work?
When you have a package you’d like to ship from the US to friends and family around the world, PackageHopper makes it easy!
- Enter the destination country, your package dimensions and weight, and receive an upfront, accurate TruePrice™ shipping rate based on weight only*. Then, choose the FedEx shipping method that meets your needs.
- Tell us what’s in the box by listing every item, its value, where it was made, and the quantity. Reference our list of prohibited and restricted items to make sure your package can safely be delivered to its destination.
- After you check out and pay for your shipment, PackageHopper will email you a shipping label and export documents to be printed before you drop off your package.
- Bring your shipment to a local FedEx drop-off point and we’ll take care of the rest!
*While 99% of shipments are calculated by weight only, TruePrice excludes shipments with linear dimensions (length + width + height) more than 80 inches (203cm).
Other questions in Preparing Your Shipment:
- How should I package my shipment?
- Does my package have to ship in a box?
- How do I describe the items in my shipment?
- Can FedEx locations print a shipping label for me?
- Do PackageHopper shipments have a weight or size limit?
- Can PackageHopper pick up my shipment?
- Do PackageHopper shipments have a value limit?