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What if my package is lost?

If you purchased MyUS PackageHopper Protect coverage and your package is lost or stolen before delivery, you can file a claim for the value of the package contents. The loss of Prohibited Items is not covered by PackageHopper Protect. You can add PackageHopper Protect to your shipment with a merchandise value up to $500.

Other questions in Protecting Your Shipment:

  • How can I protect my shipment?
  • What is MyUS PackageHopper Protect?
  • What is MyUS PackageHopper Protect?
  • What if my shipment arrives damaged?

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